Lisa D. Ordóñez

Eller College Vice Dean of Academic Programs
McClelland Professor of Management and Organizations
McClelland Professor of Marketing

Degrees

Ph.D., University of California at Berkeley, 1994

Areas of Expertise

  •  Judgment and decision making with applications to management and consumer behavior
  •  Ethical decision making
  •  Negative impact of goal setting systems
  •  Emotions and decision making

Courses

MGMT 562 Applied Business Statistics

Publications

Motro, D., Ordóñez, L.D., Pittarello, A, & Welsh, D., Investigating the Effects of Anger and Guilt on Unethical Behavior. (In Press). Journal of Business Ethics

Ordóñez, L. D., Benson, L., & Pittarello, A. (2016). Time Pressure Perception and Decision Making. In G. Keren and G. Wu (Eds): The Wiley-Blackwell Handbook of Judgment and Decision Making. 

Ordóñez, L.D, & Welsh, D.T. (2015). Immoral Goals: How Goal Setting May Lead to Unethical Behavior.  Current Opinion in Psychology. (Special issue on behavioral ethics), 6, 93-96. 

Welsh, D.T., Ordóñez, L.D., Snyder, D.G., & Christian, M.S. (2015). The slippery slope: A self- regulatory examination of the cumulative effect of minor ethical transgressions. Journal of Applied Psychology, 100, 114-127. 

Welsh, D., & Ordóñez, L. D. (2014). The dark side of consecutive high performance goals: Linking goal setting, depletion, and unethical behavior. Organizational Behavior and Human Decision Process, Special Issue on Behavioral Ethics, 123, 79-89. 

Welsh, D., & Ordóñez, L. D. (2014). Conscience without cognition: The effects of subconscious priming on automatic ethical behavior. Academy of Management Journal, 57, 723-742. 

Ordóñez, L. D., & Wu, G. (2013). Goals and decision making. In S. Highhouse, E. Salas and R. S. Dalal (Eds): Judgment and Decision Making, SIOP Organizational Frontiers Series, pp. 123-139. 

Connolly, T., Ordóñez, L. D., & Barker, S. (2013). Judgment and decision making. In N. Schmitt & S. Highhouse (Eds): Comprehensive Handbook of Psychology, Volume 12: Industrial and Organizational Psychology. New York: John Wiley.

Janakiraman, N., & Ordóñez, L. D. (2012). Effect of effort and deadlines on consumer product returns. Journal of Consumer Psychology, 22, 260–271. 

Kugler, T., Connolly, T. and Ordóñez, L. D. (2012). Emotion, decision and risk: betting on gambles vs. betting on people, Journal of Behavioral Decision Making, 25, 123-134. 

Ordóñez, L. D., Schweitzer, M. E., Galinsky, A. D., & Bazerman, M. H. (2009). On Good

Scholarship, Goal Setting, and Scholars Gone Wild, Academy of Management Perspectives, 23(1), 6-16. 

Ordóñez, L. D., Schweitzer, M. E., Galinsky, A. D., & Bazerman, M. H. (2009). Goals Gone Wild: The Systematic Side Effects of Overprescribing Goal Setting, Academy of Management Perspectives, 23(3), 82-87. 

Schweitzer, M., Ordóñez, L. D., & Douma, B. (2004). The Dark Side of Goal Setting: The Role of Goals in Motivating Unethical Behavior. The Academy of Management Journal, 47, 422-432. 

Cherry, B., Ordóñez, L. D., & Gilliland, S. (2003).  Grade Expectations: The effects of expectations on fairness and satisfaction perceptions of grades.  Journal of Behavioral Decision Making,16, 375-395. 

Connolly, T., & Ordóñez, L. D. (2003). Judgment and decision making. In W.C Borman., D. R.

Ilgen, & R. J. Klimoski (Eds): Comprehensive Handbook of Psychology, Volume 12: Industrial and Organizational Psychology. New York: John Wiley.

Rapoport, A., Seale, D. A., & Ordóñez, L. D. (2002).  Tacit coordination in choice between certain outcomes and endogenously determined lotteries. Journal of Risk and Uncertainty. 25, 21-45. 

Schweitzer, M., Ordóñez, L. D., & Douma, B (2002). The Dark Side of Goal Setting: The Role of Goals in Motivating Unethical Behavior, The Best Paper Proceedings of the Academy of Management Conference, Denver, Co. 

Ordóñez, L. D., Connolly, T., & Coughlan, R. (2000).  Multiple reference points in pay satisfaction assessment. Journal of Behavioral Decision Making, 13, 329-344. 

Ordóñez, L. D., & Connolly, T.  (2000). Regret and responsibility: A reply to Zeelenberg et al. Organizational Behavior and Human Decision Processes, 81, 132-142. 

Ordóñez, L. D., Benson, L., & Beach, L. R. (1999). Testing the compatibility test: How instructions, accountability, and anticipated regret affect prechoice screening of options, Organizational Behavior and Human Decision Processes, 78, 63-80. 

Ordóñez, L. D. (1998). The effect of correlation between price and quality on consumer choice. Organizational Behavior and Human Decision Processes, 75, 258-273. 

Ordóñez, L. D. & Benson III, L. (1997). Decisions under time pressure: How time constraints affect risky decision making strategies. Organizational Behavior and Human Decision Processes, 71, 121-140. 

Connolly, T., Ordóñez, L., & Coughlan, R. D. (1997). Regret and Responsibility in the Evaluation of Decision Outcomes. Organizational Behavior and Human Decision Processes, 70, 73-85. 

Ordóñez, L. D., Mellers, B. A., Chang, S, & Roberts, J. (1995). Are preference reversals reduced when made explicit? Journal of Behavioral Decision Making, 8, 265-278. 

Mellers, B. A., Weber, E. U., Ordóñez, L. D., & Cooke, A. D. J. (1995). Utility invariance despite labile preferences.  In J. R. Busemeyer, R. Hastie, & D. L. Medin (Eds.), Psychology of Learning and Motivation: Vol. 32. Decision Making from the Perspective of Cognitive Psychology. 

Mitchell, G., Tetlock, P., Mellers, B. A., & Ordóñez, L. D. (1993). Judgments of social justice: Compromise between equality and efficiency. Journal of Personality and Social Psychology, 65, 629-639. 

Ordóñez, L. D., & Mellers, B. A. (1993). Tradeoffs in fairness and preference judgments. In B. A. Mellers and J. Baron (Eds.), Psychological Perspectives on Justice: Theory and Applications. New York: Cambridge University Press.Mellers, B. A., Ordóñez, L. D., & Birnbaum, M. H. (1992).  A change-of-process theory for contextual effects and preference reversals in risky decision making. Organizational Behavior and Human Decision Processes, 52, 319-330. 

Mellers, B. A., Chang, S., Birnbaum, M. H., & Ordóñez, L. D. (1992). Preferences, prices, and ratings in risky decision making. Journal of Experimental Psychology: Human Processes and Performance, 18, 347-361. 

Presentations

Professional Presentations 

  • Kilduff, G., To, C., Ordóñez, L.D., Schweitzer, M. (2016). Going for It on Fourth Down: Rivalry Increases Risk-Taking, Physiological Arousal, and Promotion Focus. 29th Annual Conference of the International Association for Conflict Management, NYC, NY.         
  • Kilduff, G., To, C., and Ordóñez, L.D. (2015). Going for it on fourth down: The consequences of rivalry for risk taking. Paper presented at the seventy-fifth annual meeting of the Academy of Management, Vancouver, Canada.
  • Ordóñez, L.D., Motro, D., Podsakoff, N., and Yoon, M.J. (2015). The dark side of motivation: The negative effects of pursuing desired ends. Paper presented at the seventy-fifth annual meeting of the Academy of Management, Vancouver, Canada.
  • Motro, D., Ordóñez, L.D., Pittarello, A. & Welsh, D. (2014). Emotions and Ethics: Understanding the role of self-regulation in examining the effects of anger and guilt on unethical behavior. Paper presented at the seventy-fourth annual meeting of the Academy of Management, Philadelphia, PA and honored in the Best Paper Proceedings (2104).
  • Welsh, D.T., Ordóñez, L.D., Snyder, D.G., & Christian, M.S. (2013) The slippery slope: A self- regulatory examination of the cumulative effect of minor ethical transgressions. Paper presented at the seventy-third annual meeting of the Academy of Management, Orlando, FL.
  • Welsh, D., & Ordóñez, L. (2013). The Dark Side of Overprescribed Goals: Linking Consecutive Performance Goals, Depletion, and Unethical Behavior. Paper presented at the seventy-third annual meeting of the Academy of Management, Orlando, FL.
  • Welsh, D., & Ordóñez, L. (2012). Without Cognition: The Effects of Subconscious Priming on Automatic Ethical Behavior. Behavioral Decision Research in Management. Boulder, Co.
  • Ordóñez, L. (2012). Goals and Decision Making. Society for Industrial/Organizational Psychology. San Diego.
  • Ordóñez, L. (2012). The Impact of Goals on Ethical Behavior.  Rady Conference on Deception. UC San Diego.
  • Welsh, D., & Ordóñez, L. (2011). Without Cognition: The Effects of Subconscious Priming on Automatic Ethical Behavior. Society for Judgment and Decision Making. Seattle, WA.
  • Welsh, D., & Ordóñez, L. (2011). The moderating effect of subconscious priming on goal setting and unethical behavior. Academy of Management Conference, San Antonio, Tx.
  • Kugler, T., Connolly, T., & Ordóñez, L. (2010). The Role of Incidental Emotions in Decision Making Under Risk. Society of Experimental Social Psychology.  Minneapolis, MN. 
  • Kugler, T., Ordóñez, L., & Connolly (2008). The Role of Incidental Emotions in Decision Making Under Risk. Society of Judgment and Decision Making conference. Chicago, IL.
  • Janakiramin, N., & Ordóñez, L. (2007). Stricter Return Policies: The Effect of Time to Return an Item on Product Returns.  Society of Consumer Psychology. Memphis, TN.
  • Schweitzer, M, & Ordóñez, L. D. (2005).  Unsportsmanlike Conduct: The Role of Goals in Motivating Penalties and Injuries in Professional Football. Academy of Management Meeting. Hawaii.
  • Ordóñez, L. D., Benson, L., Bearden, J. N., & Murphy, R. (2004). It’s about time!: A Comparison of Three Models of Time Pressure. The 4th Tucson Interdisciplinary Workshop on Decision Making. Tucson, AZ.
  • Schweitzer, M., Ordóñez, L. D., & Douma, B. (2002). The Dark Side of Goal Setting: The Role of Goals in Motivating Unethical Behavior. Academy of Management Meeting.  Denver, Co. 
  • Ordóñez, L. D., Douma, B., & Irwin, J. (2001). Passing the Buck: Individuals, Groups, and the Strength of Regret.  Subjective Probability, Utility, and Decision Making Conference. Amsterdam, The Netherlands.
  • Ordóñez, L. D., Schweitzer, M., & Douma, B. (2000). The Dark Side of Goal Setting: The Role of Goals in Motivating Unethical Behavior. Society for Judgment and Decision Making.  New Orleans, LA.
  • Douma, B., Ordóñez, L. D., & Irwin, J. (2000). Passing the Buck: Individuals, Groups, and the Strength of Regret. Society for Judgment and Decision Making.  New Orleans, LA.
  • Schweitzer, M., Ordóñez, L. D., & Douma, B. (2000). The Dark Side of Goal Setting: The Role of Goals in Motivating Unethical Behavior.  Behaviora Decision Research in Management Conference, Tucson, AZ.
  • Ordóñez, L. D., Benson, L., & Beach, L. R. (1999) Testing the compatibility test: How instructions, accountability, and anticipated regret affect prechoice screening of options, Subjective Probability, Utility, and Decision Making (SPUDM), Hamburg, Germany.
  • Ordóñez, L. D., Connolly, T., & Coughlan, R. (1998). Multiple reference points in pay satisfaction assessment. Academy of Management Meetings, San Diego, CA.
  • Benson, L., Ordóñez, L. D., Thompson, V., & Gutek, B. A. (1998). Using realistic stimulus materials to study sexual harassment decisions: Some expected and unexpected outcomes. Academy of Management Meetings, San Diego, CA.
  • Ordóñez, L. D., Connolly, T., & Coughlan, R. (1998). Multiple reference points in pay satisfaction assessment. Behavioral Decision Research in Management, Miami, FL.
  • Cherry, B., Ordóñez, L.D., Gilliland, S. W. (1998). The effects of expectation on fairness and satisfaction perceptions. Behavioral Decision Research in Management, Miami, FL.
  • Connolly, T., Ordóñez, L. D., & Coughlan, R. (1996). Regret and responsibility in the evaluation of decision outcomes. Judgment and Decision Making Society Meetings, Chicago, IL.
  • Cherry, B., Ordóñez, L.D., Heckler, S., & Sheppard, B. (1996). Visual positioning and the relationship to consumer decision making. Judgment and Decision Making Society Meetings, Chicago, IL.
  • Benson, L. III, & Ordóñez, L. D. (1995).  Decision making under fire: How time constraints affect decision making strategies. Subjective Probability, Utility, and Decision Making (SPUDM), Jerusalem, Israel.
  • Ordóñez, L. D. (1994). Expectations in consumer decision making: A model of reference price formation.  Behavioral Decision Research in Management, Boston.
  • Ordóñez, L. D. (1993) An empirical investigation of the reference price concept. The Judgment and Decision Making Society Meetings, Washington, DC
  • Ordóñez, L. D., Weber, E., Mellers, B. A. (1993). The dating game. Bayesian Research Conference, Los Angeles.
  • Ordóñez, L. D., & Mellers, B. A. (1991). Equality-efficiency tradeoffs in fairness and preference judgments.  The Judgment and Decision Making Society Meetings, San Francisco.
  • Mellers, B. A., & Ordóñez, L. D. (1991) A foolish consistency is the hobgoblin of little minds. The Psychonomic Society Meetings, San Francisco.
  • Ordóñez, L. D., & Mellers, B. A. (1991).  A foolish consistency is the hobgoblin of little minds. Bayesian Research Conference, Los Angeles.

 

Invited Addresses

  • Ordóñez, L. D, & Hodak, M. (2016). Walking the Tightrope: Balancing incentives to perform vs. incentives to cheat. Ethics by Design: How to Use Nudges, Norms, and Laws to Improve Business Ethics. Ethical Systems, NYC.
    • Link to video presentation of session: https://youtu.be/R00Gj9Ik3-c
    • Or search Youtube for “Plenary 4: Walking the Tightrope: Balancing incentives to perform vs. incentives to cheat”
  • Ordóñez, L. D (2016). Goals: The good, the bad, and the ugly. The University of Amsterdam,The Netherlands.
  • Ordóñez, L. D (2016). Goals: The good, the bad, and the ugly. The University of Gronigen,The Netherlands.
  • Ordóñez, L. D, & Welsh, D. (2011). Productivity vs. Ethics: Winning at Both. EthicsPoint (Webinar).
  • Ordóñez, L. D. (2009). The Dark Side of Aggressive Goal Setting in the Workplace: A Shortcut to Unethical Behavior. EthicsPoint (Webinar).
  • Ordóñez, L. D. (2009). Goals Gone Wild: Managing Inherent Risks in Goal Setting. Hewlett Packard Project Management Roundtable (Webinar).
  • Ordóñez, L. D. (2009). Incidental Emotions and Decision Making. University of British Columbia. Ordóñez, L. D. (2008). Incidental Emotions and Risk: Somewhere in between fear and anger, there is happiness! UCLA Anderson School of Business.
  • Ordóñez, L. D. (2006). “Fourth Down and Goal to Go”: The Role of Goals in Motivating Running Plays in Professional Football. University of Texas, El Paso.
  • Ordóñez, L. D. (2003). Reference Point Effects in Satisfaction and Fairness Judgments. University of Pennsylvania, Wharton College, Philadelphia, PA.
  • Ordóñez, L. D., Connolly, T., & Coughlan, R. (1999). Multiple reference points in satisfaction and fairness assessment. Duke University, College of Business, Durham, NC.
  • Ordóñez, L. D., Connolly, T., & Coughlan, R. (1999). Multiple reference points in satisfaction and fairness assessment. The Ohio State University, Psychology Department, Columbus, OH.

Editorial Boards

  • Journal of Behavioral Decision Making
  • Judgment and Decision Making
  • Journal of Marketing Behavior
  • Organization Behavior and Human Decision Processes

Grants

  • National Science Foundation, Decision Risk and Management Science, L. Ordóñez (PI), & S. Gilliland (Co- PI), “Ethics Hotlines: Investigating Decisions to Report Ethical Violations,” 2012-13. ($120,000).
  • National Science Foundation, Decision Risk and Management Science, T. Kugler (PI), L. Ordóñez (Co-PI), & T. Connolly (Co-PI), “Emotions and Decision Making,” 2008-10. ($322,000).
  • University of Arizona, L. Ordóñez, Principal Investigator, BPA Summer Salary, 1996-2005 ($11,000-15,000)
  • University of Arizona, S. Thatcher, L. Zhao, & L. Ordóñez, E-Commerce Grant, 2002-2003 ($15,000).
  • National Science Foundation, L. Ordóñez, Principal Investigator, 1999-2000 ($69,636).
  • University of Arizona, L. Ordóñez, A. Rapoport,& L. Benson, Co-principal Investigators, New Learning Environments & Instructional Technology Grants Program, 1997 ($22,000).
  • University of Arizona, L. Ordóñez, Principal Investigator, Small Grants Program, 1996. ($3,500)
  • National Science Foundation, Human Cognition and Perception (Predoctoral Research Grant), 1990-1992.

 Honors and Awards

  • Committee on the Status of Women Emergent Visionary Award, 2016
  • Kalt Prize for the Best PhD Placement in the Eller College, 2014
  • Eller MBA Outstanding Teaching Award, 2014
  • Outstanding Undergraduate Teaching Award, Department of Management and Organizations, 2014
  • UA Center for Leadership Ethics Faculty Research Award, 2012 and 2013
  • Eller MBA Outstanding Teaching Award, 2012
  • UA Black Alumni Association 2012 Phenomenal Woman Faculty Award (first recipient of this award)
  • Eller College Women Leadership Networking Event, Faculty award, May 2011.
  • Executive MBA Teaching Award for business statistics module, Nov. 2010
  • Levine Family Faculty Fellow, 2000-present ($10,000 per year).
  • Tom Moses Award for outstanding Student Organization Advisor for the Eller College, Spring 2005
  • Eller MBA Faculty Leadership Award, Spring 2005
  • Best Instructor in the Undergraduate Cohort, Spring 2002
  • University of California Affirmative Action Dissertation-Year Fellowship, 1993-1994.
  • Ford Foundation Dissertation Fellowship for Minorities, 1992-1993.
  • Ford Foundation Predoctoral Fellowship for Minorities, 1989-1992

Citations/Media Citations/Interviews/Blogs