Lisa D. Ordóñez
Professor of Management and Organizations
Levine Family Faculty Fellow
Eller College Vice Dean
- Ph.D. in Quantitative Psychology, University of California at Berkeley, 1994
- MGMT 562, Applied Business Statistics
- MGMT 444, Managing Groups and Teams
Areas of Expertise
- Judgment and decision making with applications to management and consumer behavior
- Ethical decision making
- Negative impact of goal setting systems
- Emotions and decision making
Welsh, D., Ordóñez, L. D., Snyder, D., & Christian, M. (In Press) The slippery slope: A self-regulatory examination of the cumulative effect of minor ethical transgressions. Journal of Applied Psychology.
Welsh, D., & Ordóñez, L. D. (In Press). The Goal-Setting Treadmill: Linking Consecutive Performance Goals, Depletion, and Unethical Behavior. Organizational Behavior and Human Decision Process, Special Issue on Behavioral Ethics.
Welsh, D., & Ordóñez, L. D., (2014). Conscience without cognition: The effects of subconscious priming on automatic ethical behavior. Academy of Management Journal. 57, 723-742.Ordóñez, L. D., Benson, L., & Pittarello, A. (In Press). Time Pressure Perception and Decision Making. In G. Keren and G. Wu (Eds): The Wiley-Blackwell Handbook of Judgment and Decision Making.
Ordóñez, L. D., & Wu, G. (2014). Goals and decision making. In S. Highhouse, E. Salas and R. S. Dalal (Eds): Judgment and Decision Making, SIOP Organizational Frontiers Series, 123-139.
Connolly, T., Ordóñez, L. D., & Barker, S. (2013). Judgment and decision making. In N. Schmitt & S. Highhouse (Eds): Comprehensive Handbook of Psychology, Volume 12: Industrial and Organizational Psychology. New York: John Wiley.
Janakiraman, N., & Ordóñez, L. D. (2012). Effect of effort and deadlines on consumer product returns. Journal of Consumer Psychology, 22, 260–271.
Kugler, T., Connolly, T. and Ordóñez, L. D. (2012). Emotion, decision and risk: betting on gambles vs. betting on people, Journal of Behavioral Decision Making, 25, 123-134.
Ordóñez, L. D., Schweitzer, M. E., Galinsky, A. D., & Bazerman, M. H. (2009). On Good Scholarship, Goal Setting, and Scholars Gone Wild, Academy of Management Perspectives, 23(1), 6-16.
Ordóñez, L. D., Schweitzer, M. E., Galinsky, A. D., & Bazerman, M. H. (2009). Goals Gone Wild: The Systematic Side Effects of Overprescribing Goal Setting, Academy of Management Perspectives, 23(3), 82-87.
Schweitzer, M., Ordóñez, L. D., & Douma, B. (2004). The Dark Side of Goal Setting: The Role of Goals in Motivating Unethical Behavior. The Academy of Management Journal, 47, 422-432.
Cherry, B., Ordóñez, L. D., & Gilliland, S. (2003). Grade Expectations: The effects of expectations on fairness and satisfaction perceptions of grades. Journal of Behavioral Decision Making, 16, 375-395.
Connolly, T., & Ordóñez, L. D. (2003). Judgment and decision making. In W.C Borman., D. R. Ilgen, & R. J. Klimoski (Eds): Comprehensive Handbook of Psychology, Volume 12: Industrial and Organizational Psychology. New York: John Wiley.
Rapoport, A., Seale, D. A., & Ordóñez, L. D. (2002). Tacit coordination in choice between certain outcomes and endogenously determined lotteries. Journal of Risk and Uncertainty. 25, 21-45.
Schweitzer, M., Ordóñez, L. D., & Douma, B (2002). The Dark Side of Goal Setting: The Role of Goals in Motivating Unethical Behavior, The Best Paper Proceedings of the Academy of Management Conference, Denver, Co.
Ordóñez, L. D., Connolly, T., & Coughlan, R. (2000). Multiple reference points in pay satisfaction assessment. Journal of Behavioral Decision Making, 13, 329-344.
Ordóñez, L. D., & Connolly, T. (2000). Regret and responsibility: A reply to Zeelenberg et al. Organizational Behavior and Human Decision Processes, 81, 132-142.
Ordóñez, L. D., Benson, L., & Beach, L. R. (1999). Testing the compatibility test: How instructions, accountability, and anticipated regret affect prechoice screening of options, Organizational Behavior and Human Decision Processes, 78, 63-80.
- Motro, D., Ordóñez, L.D., Pittarello, A., & Welsh, D. (2014). Emotions and Ethics: Understanding the role of self regulation in examining the effects of anger and guilt on unethical behavior. Paper presented at the seventy-fourth annual meeting of the Academy of Management, Philadelphia, PA and honored in the Best Paper Proceedings (2104).
- Welsh, D., & Ordóñez, L. (2013). The Dark Side of Overprescribed Goals: Consecutive Performance Goals, Depletion & Unethical Behavior. Academy of Management Conference, Orlando, FL.
- Welsh, D., Ordóñez, L., Snyder, D. G., & Christian, M. S. (2013). The Cumulative Effect of Minor Transgressions on Major Ones: A Self-Regulatory Approach. Academy of Management Conference, Orlando, FL.
- Welsh, D., & Ordóñez, L. (2012). Without Cognition: The Effects of Subconscious Priming on Automatic Ethical Behavior. Behavioral Decision Research in Management. Boulder, Co.
- Ordóñez, L. (2012). Goals and Decision Making. Society for Industrial/Organizational Psychology. San Diego.
- Ordóñez, L. (2012). The Impact of Goals on Ethical Behavior. Rady Conference on Deception. UC San Diego.
- Welsh, D., & Ordóñez, L. (2011). Without Cognition: The Effects of Subconscious Priming on Automatic Ethical Behavior. Society for Judgment and Decision Making. Seattle, WA.
- Welsh, D., & Ordóñez, L. (2011). The moderating effect of subconscious priming on goal setting and unethical behavior. Academy of Management Conference, San Antonio, Tx.
- Kugler, T., Connolly, T., & Ordóñez, L. (2010). The Role of Incidental Emotions in Decision Making Under Risk. Soceity of Experimental Social Psychology. Minneapolis, MN.
- Ordóñez, L. D, & Welsh, D. (2011). Productivity vs. Ethics: Winning at Both. EthicsPoint (Webinar).
- Ordóñez, L. D. (2009). The Dark Side of Aggressive Goal Setting in the Workplace: A Shortcut to Unethical Behavior. EthicsPoint (Webinar).
- Ordóñez, L. D. (2009). Goals Gone Wild: Managing Inherent Risks in Goal Setting. Hewlett Packard Project Management Roundtable (Webinar).
- Ordóñez, L. D. (2009). Incidental Emotions and Decision Making. University of British Columbia.
- Journal of Behavioral Decision Making, Editorial Board
- Judgment and Decision Making, Editorial Board
- Organization Behavior and Human Decision Processes, Editorial Board
Honors, Fellowships and Grants
- UA Center for Leadership Ethics Faculty Research Award, 2012 and 2013
- Eller MBA Outstanding Teaching Award
- UA Black Alumni Association 2012 Phenomenal Woman Faculty Award (first recipient of this award)
- National Science Foundation, Decision Risk and Management Science, Ordóñez (PI), & Gilliland (Co-PI), “Ethics Hotlines: Investigating Decisions to Report Ethical Violations,” 2012-13. ($120,000)
- Eller College Women Leadership Networking Event, Faculty award, May 2011
News and Broadcasts
- “It’s not always good to create goals.” NPR/Marketplace, American Public Media, January 14, 2010. www.marketplace.org/topics/life/its-not-always-good-create-goals. (Audio)
- Performance Mismanagement: To Get Results, Stop Measuring People By Them
“When Bribery Pays, People Bribe” JDSupra Business Advisor, September 22, 2014. http://www.jdsupra.com/legalnews/when-bribery-pays-people-bribe-82662/
“How unethical behavior becomes habit,” Harvard Business Review Blog Network, September 4, 2014.http://blogs.hbr.org/2014/09/how-unethical-behavior-becomes-habit/
“A series of unconscionable events: Why do injustices snowball? Research explains.” Psychology Today, October 2014, pp. 18-19.
"The slippery slope of getting away with small stuff". BBC. http://www.bbc.com/capital/story/20140806-the-slippery-slope?utm_content=7288005&utm_medium=social&utm_source=twitter
“Performance Mismanagement: To get results, stop measuring people by them”. The Conference Board Review. tcbreview.com/tcbr-human-capital/performance-mismanagement.html
- “When Tiny Fibs Create Big Risks For Businesses.” BloombergBusinessWeek. June 26, 2014. www.businessweek.com/articles/2014-06-26/how-telling-little-lies-eventually-leads-to-major-ethical-breaches.
- “Stealing a pen at work could turn you on to much bigger crimes”. Omaha Sun Times. June 26, 2014. omahasuntimes.com/2014/06/stealing-a-pen-at-work-could-turn-you-on-to-much-bigger-crimes/.
- “Stealing a pen at work could turn you on to much bigger crimes.” Huffington Post. June 26, 2014. www.huffingtonpost.com/2014/06/25/stealing-from-work-corporate-fraud_n_5530999.html
- “Small ethical lapses lead to slippery slope, study shows.” WMBB.com: Northwest Florida Homepage. June 25, 2014. www.wmbb.com/story/25868744/small-ethical-lapses-lead-to-slippery-slope-study-shows.
- “Performance Mismanagement: How an Unrealistic Goal Fueled VA Scandal”. NBCNews. June 25, 2014. www.nbcnews.com/storyline/va-hospital-scandal/performance-mismanagement-how-unrealistic-goal-fueled-va-scandal-n139906.
- “Just before they cheated: How a lofty objective fueled VA Woes”. Insurangle. June 25, 2014. www.insurangle.com/just-before-they-cheated-how-a-lofty-objective-fueled-va-woes.html.
- “Caution: small ethical lapses lead to a slippery slope”. UNC Kenan-Flagler Business School. June 25, 2014. www.kenan-flagler.unc.edu/news/2014/06/Slippery-Slope.
- “University of Arizona Leader Spotlight: influential Women in Higher Education”. Blog posted by Emmi Edwards. Prism Global Marketing Solutions. June 3, 2014. www.prismglobalmarketing.com/blog/the-university-of-arizona-spotlight-influential-women-higher-education
- “Managers – think twice before setting negotiation goals.” Blog. Harvard Law School: Program on Negotiation. May 5, 2014. www.pon.harvard.edu/daily/business-negotiations/managers-think-twice-before-setting-negotiation-goals/.
- “How unethical behavior becomes habit,” OrthoSpineNews, April 9, 2014. http://www.orthospinenews.com/how-unethical-behavior-becomes-habit
- “Eller Experts: Dr. Lisa Ordóñez on big data (Part 1)”. YouTube. February 24, 2014. www.youtube.com/watch?v=Be_1j003Jrk
- “Eller Experts: Dr. Lisa Ordóñez on big data (Part 3)”. YouTube. February 24, 2014. www.youtube.com/watch?v=5RxRwN_gP5I
- “Goals gone wild”. Blog. Ruby Star Associates. September 16, 2013. rubystarassociates.co.uk/goals-gone-wild
- “Finer points of greenhouse gas goal setting”. Coppervale. September 12, 2013. www.coppervale.org/index.php/supply-side-energy-management/item/46-finer-points-of-greenhouse-gas-goal-setting/46-finer-points-of-greenhouse-gas-goal-setting.
- “Goal Rush: Why goal-setting isn’t always a good thing”. CNN. February 8, 2013. edition.cnn.com/2013/02/07/business/goals-business-management-route-to-the-top/.
- “Secrets of Motivated People”. Fox News. February 1, 2014. www.foxnews.com/health/2013/01/31/secrets-motivated-people/ .
- “Why setting goals can do more harm than good”. Forbes. January 2, 2013. www.forbes.com/sites/hbsworkingknowledge/2013/01/02/why-setting-goals-can-do-more-harm-than-good/.
- “The Power of Negative Thinking”. The Wall Street Journal. December 7, 2012. online.wsj.com/news/articles/SB10001424127887324705104578147333270637790.
- “Goals Gone Wild”. Blog posted by Jon Picoult for Customer Think. October 10, 2012. customerthink.com/goals_gone_wild/.
- “Experts’ Advice to the Goal-Oriented: Don’t Overdo It”. Online Article. The New York Times. October 5, 2012. www.nytimes.com/2012/10/06/your-money/the-perils-of-setting-goals.html?pagewanted=all.
- “A downside to goals? While important, goals can be dangerous if used improperly”. Desert News. September 24, 2012. www.deseretnews.com/article/865563093/A-downside-to-goals-While-important-goals-can-be-dangerous-if-used-improperly.html?pg=all.
- “Letting go of Goals”. Blog. The Psychological Wellbeing. August 21, 2012. psychologyofwellbeing.com/201208/letting-go-of-goals.html.
- “Goals gone wild”. Blog posted by Keith Lutz. Harvard Law School: Program on Negotiation. June 13, 2012. www.pon.harvard.edu/daily/negotiation-skills-daily/goals-gone-wild/.
- “Why Goal Setting Doesn’t Work”. Financial Post. April 13, 2011. business.financialpost.com/2011/04/13/why-goal-setting-doesnt-work/.
- “Why goal setting doesn’t work”. Blog posted by Ray Williams in Wired for Success. Psychology Today. April 11, 2011. www.psychologytoday.com/blog/wired-success/201104/why-goal-setting-doesnt-work.
- “Performance Goals – Great if you use them wisely”. Blog for Stevehackingblog. January 7, 2011. stevehacking.blogspot.com/2011/01/performance-goals-great-if-you-use-them.html.
- “Musing on strategic investigation, performance, improvement, and rhetoric”. Blog posted for Latitude. January 7, 2011. www.latitude.co.uk/page2/index.php?id=4843262080872791567.
- “Goals gone wild: the paradox of stretch goals”. Blog. Orgtheory.net. January 1, 2011. orgtheory.wordpress.com/2011/01/01/goals-gone-wild/.
- “Goals gone wild: the systematic side effect of over-prescribing goal setting”. Blog by Etsko Schuitema. August 27, 2010. careandgrowth.com/care-and-growth-leadership/goals-gone-wild-the-systematic-side-effects-of-over-prescribing-goal-setting-2009-lisa-d-ordonez-maurice-e-schweitzer-adam-d-galinsky-max-h-bazerman/.
- “Goals under attack!” Blog by Canidium. January 15, 2010. canidium.com/goals-under-attack/.
- “It’s not always good to create goals.” News broadcast. MPRNews. January 14, 2010. www.mprnews.org/story/2010/01/14/pm-no-goal.
- “It’s not always good to create goals.” NPR/Marketplace, American Public Media, January 14, 2010. www.marketplace.org/topics/life/its-not-always-good-create-goals.
- “Ready, aim…fail”. Boston.com. March 15, 2009. http://www.boston.com/bostonglobe/ideas/articles/2009/03/15/ready_aim____fail/?page=full.
- “Shooting at goals: Why setting performance targets can backfire”. The Economist. March 10, 2009. www.economist.com/node/13256293.
- “Goals Gone Wild: How goal setting can lead to disaster”. Knowledge @ Wharton. February 18, 2009. knowledge.wharton.upenn.edu/article/goals-gone-wild-how-goal-setting-can-lead-to-disaster/.
- “Goals gone wild: the systematic side effects of over-prescribing goal setting”. Harvard Business School: Working Knowledge. February 11, 2009. hbswk.hbs.edu/item/6114.html.
- “Goals gone wild – a bracing indictment of the business objectives culture”. Blog by John Caddell. February 2009. caddellinsightgroup.com/blog2/2009/02/goals-gone-wild-a-bracing-indictment-of-the-business-objectives-culture/.
- “The truth about deception”. Wharton Magazine. January 1, 2007. whartonmagazine.com/ issues/winter-2007/the-truth-about-deception/.